Applied Relational Technology’s CMCS software is a complete contract management system designed for use by councils, help desks and waste and recycling contractors. CMCS allows businesses to manage all aspects of their contacts from work schedules and personnel management to business reporting and performance monitoring.

CMCS can dramatically improve the efficiency of managing your contracts.  The rules engine ensures that you are always operating within the specific requirements of each individual contract, improving performance and raising key performance indicators (KPIs)

Complete contract management

Daily weighbridge data entry – both manually and electronically

Full data auditing and validation

Comprehensive booking system and work scheduling

Manual/electronic weight records from numerous external data sources

Advanced reporting and performance monitoring

Invoicing

Customer database and CRM

Helpdesk / Customer service module

Personnel and staff administration

Round scheduling and real-time progress reporting

At the heart of CMCS is a fully customisable rules engine that can be easily adapted to encompass the requirements of any contract. The central data store can consolidate data from numerous external sources into one secure location. This allows CMCS to compile powerful business reports and delivers critical information to users quickly at the touch of a button. Information can be imported and exported in all common data formats such as XML, Excel, CSV, etc.